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Privacy Policy

Effective Date:  2024-04-28

Alpha Tensor Technologies ("Alpha Tensor", "we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your") around the world. This Privacy Policy describes how we collect, use, and disclose your information in connection with your use of our website and services (collectively, the "Services"). 

Information we Collect

We collect several types of information from and about you when you use the Services: Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and postal address. We collect this information when you register for an account, contact us, or subscribe to our newsletter.

Usage Data
We collect information about how you use the Services, such as the pages you visit, the features you use, and the content you access. We collect this information through cookies and other tracking technologies.

Device Information
We collect information about the device you use to access the Services, such as your device type, operating system, browser type, IP address, and device identifiers. We collect this information to improve the Services and for security purposes.

Use of Your Information

We use your information to:
- Provide and improve the Services
- Send you information about our products and services, including newsletters and promotional materials
- Respond to your inquiries and requests
- Send you important information about the Services, such as changes to our terms or policies
- Analyze how you use the Services  and Comply with legal obligations.​

 

Sharing Your Information

We may share your information with third-party service providers who help us operate and improve the Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified. We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process; to protect the rights, property, or safety of us or others; or to prevent fraud or other harmful activities.

 

International Transfers of Data

Alpha Tensor is based in the UK. We may transfer your information to other countries where our service providers are located or where we operate. These countries may have different data protection laws than the UK. However, we will take steps to ensure that your information is treated in accordance with this Privacy Policy and applicable law.​

 

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your use of the Services. Cookies are small data files that are stored on your device by your web browser. They allow us to remember your preferences and settings and to track your activity on the Services. You can disable cookies in your web browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Services.

​Data Retention

We will retain your information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.​

Your Rights

You have certain rights with respect to your information, including: The right to access your information; The right to rectify inaccurate information; The right to request the deletion of your information; The right to restrict the processing of your information; The right to object to the processing of your information; and The right to data portability. You can exercise these rights by contacting us at hello@alpha-tensor.ai.​

Children's Privacy

The Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

​Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@alpha-tensor.ai.

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